If you need to bring in a septic company to empty, clean, or repair your septic system, you're going to want to find experts you can count on. According to IBISWorld, the value of the septic, drain, and sewer cleaning service industry rose by about 3.6% in 2022. There are great septic companies out there, but unfortunately, there are also low-quality companies that can cause avoidable issues. Fortunately, by following the tips below, you can greatly increase your chances of finding a fantastic service provider.

See About Their Experience

It's a smart idea to find a company that has been established for a while. If a company has been in business for several years, it's quite likely because they do a good job and their customers keep coming back. Poorly performing companies often get pushed out of the market. Of course, you could give a newer company a chance as well. It's smart to make sure they know their stuff and to pay especially close attention to the factors below.

Thoroughly Examine Customer Reviews

You can often find reviews left by customers on Yelp or the Better Business Bureau. You can also find reviews through search engines. Make sure you read through the reviews and pay extra close attention to patterns. One complaint could be a hard-to-please customer. Several complaints warning of the same thing, such as frequently missed appointments, suggest a pattern and a more serious problem.

Look Ahead When Possible

The finest septic company in town is probably busier than a poor performer. If you're facing an emergency, you may have to simply find whoever is available. But if you're scheduling a cleaning or maintenance checkup that can be performed three months from now, it's best to get in touch early. This way, you can make sure you can schedule the best companies. Additionally, some of the top companies will offer emergency services, so you can still receive service when you're in a pinch.

Confirm Whether They Have Worked With Your System

Sometimes, different septic equipment suppliers use different approaches to building their systems. There are also a few different types of systems. Further, a septic tank installed three years ago may be very different from one set up thirty years ago. It's smart to ask a company if they have handled systems similar to your own.

If you're looking for a great septic company, get in touch with New London County Septic & Excavation right away! We can perform a variety of services and can work with a huge range of systems. We also take training seriously and have many customers who come back time and time again.